Address: 85 S Airlite Street, Elgin, IL 60123
Order Inquiries: [email protected]
General Inquiries: [email protected]
Sales Manager : [email protected]
Phone: (877) 845-CCTV (2288)
Customer Account Information
Do you collect sales tax for my state?
We only collect sales tax in the State Of Illinois.
Do I need to create an account?
You have two options to ship with us. You can create a customer account that will allow you to look up all of the tracking information for all of your orders and it also lets you pull order information for any order that you place with us. If you do not want to create an account just select "Express Checkout" and you will just be required to enter information required to ship the order.
Bulk CCTV Store.com uses SSL secure 128 bit encryption to process all of our orders so your information is safe and we do not store any credit card information. You will have to enter your credit card information each time an order is placed to help keep your credit card information safe.
How do I update my account information?
To update your account information login to your account by clicking the log in link at the bottom of the page and then you will be prompted to enter your e-mail address and password. After logging in you will see a link to update your account information. If you have problems updating your information please give us a call at 877-845-2288 (CCTV).
I forgot my password?
If you forget your password, click on the login button at the bottom of the screen and then on the login page you will see a link for "Forgot Password". Simply enter your e-mail address and our system will e-mail you instructions for resetting your password.
Reseller and Tax Exempt Organizations
If you are a reseller or your organization is tax exempt please fax a copy of your exemption certificate to 847-890-6888 and make a note "Attention Customer Service" prior to placing your order and our sales team will mark your account as tax exempt. You are always welcome to call our sales team to help place your order and setup your account. Our sales team can be reached at 877-845-2288 (CCTV).
Do we qualify for Net Terms?
All Local, State, Federal agencies are approved for Net 30 terms. Please fax a signed copy of your valid Purchase Order to 847-890-6888 and mark it Attention Government Orders. Our sales team will process the order for you and contact you with all of the shipping information. Please make sure to include a contact for your organization including Name, Phone Number and E-Mail Address (If Available).
All Public School Districts and Universities are approved for Net 30 terms. Please fax a signed copy of your valid Purchase Order to 847-890-6888 and mark it Attention Educational Orders. Our sales team will process the order for you and contact you with all of the shipping information. Please make sure to include a contact for your organization including Name, Phone Number and E-Mail Address (If Available).
If you are a privately owed company or publicly traded company please contact our sales team to find out about payment terms. We have many different types of programs available. We do require a credit app for any privately held company that would like to establish payment terms.
Security / Privacy Policies
Is your web site secure?
Bulk CCTV Store.com uses the industry standard security protocol Secure Sockets Layer (SSL) to encode sensitive information like your credit card number that passes between you and Bulk CCTV Store.com. We employ the latest 128-bit encryption technology in all areas of the site that requires you to provide your personal or account information. This means that the credit card information you send is encrypted by your computer, and then decrypted on our side, preventing others from accessing your private information during transmission. So, when using an SSL capable browser (ie Internet Explorer, Fire Fox, AOL, etc), shopping on Bulk CCTV Store.com's Website is perfectly safe.
If you would rather place your order over the phone with a member of our sales team we welcome you to call us at 877-845-2288 (CCTV).
Bulk CCTV Store values our customers and their privacy. All personal information is used to ensure efficient processing of your order. Your private information is used by our sales and customer service staff for contacting and identifying customers should a problem with your order arise. We do not give, sell, rent, loan, (or any other type of sale or gift) any identifiable personal information to any third party, unless we are legally required to do so.
Links / 3rd Parties
Our Website may contain links to other websites. Bulk CCTV Store is not responsible for the privacy practives or the content of such Websites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information. This privacy statement applies solely to information collected by BulkCCTVStore.com
Opt In / Out
Our Website provides users the opportunity to opt-in for receiving our newsletter or occasionally other information regarding special offers. This is an OPT-IN only program. We DO NOT send any emails to you without your prior consent. If you do Opt-In we will try and provide only significant news and specials. We treat our customers e-mail addresses as confidential information. You do have the option to OPT-OUT at any time by clicking the link at the bottom of the e-mail or sending an e-mail to [email protected]
Pricing / Ordering
Do you match competitor's prices?
Unfortunately, with the business we are in there are many companies on the Internet whom mis-label the products on their Website to fetch a higher price for lower quality items. We are more then happy to try and earn your business so contact our sales team and they will work with you on the price match. Our sales team can be reached at 877-845-2288 (CCTV).
Do you offer volume discounts?
At BulkCCTVStore.com we try and offer the lowest possible price to every customer that orders from us. This is the theory behind our business model. Feel free to contact our sales team if you are looking to place a large order to see if any additional discount can be given on our products. Some of the products will show that they have a price / quantity break. Please understand that we take calls everyday from people looking for discounts on ordering 100 BNC connectors. This is a low to no profit item for us and we are not able to offer a discount on this type of item. Our sales team can be reached at 877-845-2288 (CCTV).
Do you collect Sales Tax?
Sales tax is only required for orders shipping with in the state of Illinois.